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Problem with SARProz license file
- This topic has 12 replies, 3 voices, and was last updated 2 years, 1 month ago by niloofaralizadeh.
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AuthorPosts
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December 30, 2020 at 5:03 am #5723
Hello colleagues,
I wasn’t using SARProz for a while, and I tried to use it again in the last couple of days. When I type fig=main; in the Matlab command window, I get the following error. I even send my license file to licensing@sarproz.com, and they sent me a new one, but the same error persisted.
I have no idea what’s the problem, and any help would be highly appreciated.
pcodes generated on: 02-Oct-2019 14:11:53, dtype: 0,
WARNING: NO Internet Connection detected
SARPROZ needs an Internet Connection to start: try to set a proxy server
if this was a temporary internet problem, press Cancel and continue
if you are working offline and you have a USB dongle, press Cancel and continue
Setting NO Proxy Server
Configuration check…
internet access failureSomething is wrong with your license. The details of the failure have been written inside the file license.key. To seek assistance, send the license file to licensing@sarproz.com.
an automatic email was sent successfully
now wait for an answer from the administrator.
contact support@sarproz.com for any questions.
ERROR CODE 050
to start the tool, an internet connection is required
ERROR CODE 017
Authorization not released.
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December 30, 2020 at 5:46 am #5724
your network has problems.
change the network or use a VPN
best-
December 31, 2020 at 9:59 am #5727
Thank you for your reply.
I tried with my mobile internet connection and a VPN, but the same problem persisted. The network that I am using is the same as the one I used before. I didn’t have the same problem before, and I have no idea what the problem is.
The Pcode version that I am using is 2019-10-02. Maybe installing a newer version would solve my problem.
Any other suggestion would be appreciated.
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January 2, 2021 at 2:50 am #5731
After allowing the Matlab through the firewall and restarting the computer, I solved this problem, but now I have another question. When I type fig=main in the command window, the following error raises:
Error: File: check_advpar.p Line: 75 Column: 0
Invalid syntax for calling function ‘license’ on the path. Use a valid syntax or explicitly initialize ‘license’ to make it a variable.Error in load_advpar
Error in mainI skipped this error and continued, but after clicking on the SLC Data Import button, the error came out again:
Error: File: bolle.p Line: 388 Column: 0
Invalid syntax for calling function ‘license’ on the path. Use a valid syntax or explicitly initialize ‘license’ to make it a variable.I cannot ignore this and continue because when clicking on the Get Contents button, Matlab repeatedly says press the button again, and I can’t proceed.
Does anyone know how to solve this problem?
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January 3, 2021 at 3:51 pm #5737
1. please read the forum rules. you must include logs and errors or we cannot help
2. please read through the fourm https://www.sarproz.com/groups/sarproz-group/forum/topic/error-in-main/
3. please update your sarproz version.
any further topics posted without checking the forum, without uploading enough infos, without updating the software will be removed.-
January 4, 2021 at 2:38 am #5739
Thank you for your reply.
After reading the forum posts, I found out that it’s a bug happening in newer MATLAB versions. Where can I update the SARProz?
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January 10, 2021 at 2:19 am #5748
Hello,
Here is the log file attached.
Thank you
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January 4, 2021 at 2:37 am #5738
Thank you for your reply.
After reading the forum posts, I found out that it’s a bug happening in newer MATLAB versions. Where can I update SARProz (pcode)?
- This reply was modified 3 years, 7 months ago by n-ghasemian. Reason: non relevant
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January 12, 2021 at 1:57 am #5752
Hello again,
Updating SARProz to version 2020 didn’t solve the problem. I also tried with both the wifi and mobile connection. Even I tested with VPN, but any of them didn’t help. It’s very emergent because I need to reprocess the sentinel-1 SLC files, and I don’t have much time. Please see attached the log file. Any help would be appreciated.
Thank you
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January 12, 2021 at 3:56 am #5754
Hi,
when you get messages as:
* internet access failure
* to start the tool, an internet connection is required
it means, your network has problems, the software cannot access the servers to get the information to start.
it’s a network problem: either your internet provider, or your area, or your country or any other restrictions affecting your network.
on our side, we cannot do anything.
an option for you is purchasing a license with a dongle to use the software offline. please contact admin or info by email for more information if you are interested
best -
January 17, 2021 at 4:48 am #5766
Thank you for your reply. Connecting to the VPN solved my problem, but another error has been popped up in the command window. Please see attached the log and last error files.
Thank you
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January 24, 2021 at 2:47 am #5796
Does anyone has encountered the same error in MATLAB 2020? Any help would be appreciated.
Thank you
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June 17, 2022 at 9:59 pm #6833
Dear friends,
I have a question, if i change version of my MATLAB, can i still work with SARPROZ? or i should give a new license?
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